Web Based Help Desk Software
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The Help Desk Toolkit
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| The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. |
Company:
Ovitz Taylor Gates
Date
Released: 22-05-2006
Program
Size:
4385 KB
License: Shareware
Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows CE,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.0,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac OS X,Mac Other,Unix,Linux,MS-DOS,BEOS
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Help Desk for IIS
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| Help Desk for IIS is a web-based help desk software solution for delivering
customer service and support. It easily installs on your web server as ISAPI
extension for Microsoft Internet Information Services. |
Company:
MIS Utilities
Date
Released: 02-08-2006
Program
Size:
4208 KB
License: Shareware
Platform: WinXP,WinNT 4.x,Windows2000,Windows2003
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Jitbit HelpDesk
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| Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. |
Company:
JitBit Software
Date
Released: 24-06-2008
Program
Size:
542 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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Random Password Manager Enterprise Ed.
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| Password randomization of your common accounts on all your systems. Web based interface allows your Help Desk to get the current password in effect for each system. SQL Server based solution. |
Company:
Lieberman Software Corporation
Date
Released: 26-04-2005
Program
Size:
10540 KB
License: Shareware
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003
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QUAD Help Desk
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| Many organizations just need a simple, affordable way to enter and update requests for support from internal or external customers. QUAD Help Desk is just that - simple and affordable. The program also includes a simple mini web server to allow customers to request support via browser and allows techncians or CSRs to add, update and search the database with just their web browser. |
Company:
Dennis Baggott and Sons
Date
Released: 26-05-2003
Program
Size:
4127 KB
License: Shareware
Platform: Windows
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Macros
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| Macros - Help Desk Reply Automation and Macro Software.
Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...)
it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. |
Company:
Information Packaging
Date
Released: 22-09-2006
Program
Size:
975 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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Problem Solved
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| Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory. |
Company:
Dennis Baggott and Sons
Date
Released: 28-12-2004
Program
Size:
6152 KB
License: Shareware
Platform: Win98,Windows2000,WinXP
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CSMD (Computerised Sound Mixing Desk)
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| Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. Looks and feels like a real mixing desk. |
Company:
WJPS
Date
Released: 06-05-2005
Program
Size:
2001 KB
License: Demo
Platform: Win98,WinME,Windows2000,WinXP
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Software Planner
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| Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. |
Company:
Pragmatic Software Co., Inc.
Date
Released: 08-05-2003
Program
Size:
475 KB
License: Comercial
Platform: Windows,Linux,Mac,Unix,Os2
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Prop Web
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| PropWeb is proven technology from PCAONLINE.com that provides everything you need for the best in customer service and saves you money. Features include news groups, support forums, reporting ability, contact management, asset management, order processing, call management, and email. |
Company:
PCAONLINE.com
Date
Released: 01-03-2003
Program
Size:
3072 KB
License: Demo
Platform: Windows
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AccessAble Help Desk Professional Edition
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| A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. |
Company:
Dennis Baggott and Sons
Date
Released: 14-06-2002
Program
Size:
11045 KB
License: Shareware
Platform: Windows
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Call Centre
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| Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more. |
Company:
T A Computing
Date
Released: 11-08-2003
Program
Size:
3963 KB
License: Shareware
Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows CE
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Cool Desk
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| Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click. |
Company:
Shelltoys Inc.
Date
Released: 03-01-2003
Program
Size:
1045 KB
License: Shareware
Platform: Windows
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CSMD
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| Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. |
Company:
WJPS
Date
Released: 06-05-2005
Program
Size:
1 KB
License: Demo
Platform: Win98,WinME,Windows2000,WinXP
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LBE Free Helpdesk
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| Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 01-01-1999
Program
Size:
2331 KB
License: Freeware
Platform: Windows
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VersaSRS HelpDesk
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| FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. |
Company:
VersaDev
Date
Released: 19-05-2008
Program
Size:
9951 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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QUAD Help Desk Pro Edition 2006
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| Affordable, easy to user, multiuser ready windows based customer support software with user logins and procedure security. QUAD Help Desk Pro Edition 2006 is easy enough to get installed and in operation on your lunch hour. No per user charges. |
Company:
Dennis Baggott and Sons
Date
Released: 28-02-2006
Program
Size:
7276 KB
License: Shareware
Platform: Win98,WinNT 4.x,Windows2000,WinXP,Windows2003
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Defect Tracker
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| Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.. |
Company:
Pragmatic Software Co., Inc.
Date
Released: 08-05-2003
Program
Size:
455 KB
License: Comercial
Platform: Windows,Linux,Mac,Unix,Os2
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VersaSRS Help Desk
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| Powerful and feature rich 100% browser based helpdesk system. VersaSRS combines the intuitive 'look and feel' of a desktop application with a simple and easy-to-use interface which will improve the performance and productivity of your organization. |
Company:
VersaDev
Date
Released: 28-11-2005
Program
Size:
24297 KB
License: Demo
Platform: Windows2000,WinXP,Windows2003
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AccessAble Help Desk Pro Edition
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| An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes. |
Company:
Dennis Baggott and Sons
Date
Released: 31-12-2004
Program
Size:
26935 KB
License: Shareware
Platform: Windows2000,WinXP
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Help Desk Assistant - Enterprise IM
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| Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time. |
Company:
Akeni
Date
Released: 07-07-2005
Program
Size:
10839 KB
License: Demo
Platform: Windows2000,WinXP,Windows2003,Linux
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Desk Doctor Single User
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| Desk Doctor detects, prevents and rehabilitates RSI at your desk. First the program takes you through on-screen medical tests. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy |
Company:
Einspine Ltd
Date
Released: 15-01-2006
Program
Size:
182272 KB
License: Shareware
Platform: Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003
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Mouse Tracks 2007
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| Mouse Tracks is HelpDesk & PC Inventory Software. It keeps track of PC's and related peripherals, software licensing, documentation, purchase orders and help desk tickets. |
Company:
Gritware, LLC
Date
Released: 15-02-2008
Program
Size:
18471 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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Polar Help Desk Free
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| Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. |
Company:
Polar
Date
Released: 19-02-2007
Program
Size:
9722 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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Polar Help Desk
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. |
Company:
Polar
Date
Released: 20-09-2006
Program
Size:
9444 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003
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Response
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| Sale and tenders, Complete shop management - Back Office, Stockcontrol, Pay-desk, pay-desk, management, Breakdown services and order management, Staff and planning, management,... |
Company:
SoftwareForStores
Date
Released: 29-03-2007
Program
Size:
8040 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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Asset Navigator
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| Asset Navigator is an integrated Help Desk and IT infrastructure management suite. It delivers web-based help desk, knowledge management, comprehensive hardware and software inventory, software license compliance, and more. |
Company:
Alloy Software, Inc.
Date
Released: 07-10-2004
Program
Size:
26240 KB
License: Shareware
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003
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VI Service Desk
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| VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. |
Company:
Velocity Integrations Software, Inc.
Date
Released: 05-02-2004
Program
Size:
3743 KB
License: Shareware
Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac OS X,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 4.0,Palm OS 5.0,Palm OS 6.0,Pocket PC,Windows Mobile 2003,RIM
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Shut Up And Reboot
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| Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data. |
Company:
Dennis Baggott and Sons
Date
Released: 11-12-2005
Program
Size:
9972 KB
License: Shareware
Platform: Win95,Win98,WinNT 4.x,Windows2000
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Instant Knowledge Base
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| Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Perfect for Help-Desk applications and perfect for anyone who wants to track info. |
Company:
PC Experts
Date
Released: 16-03-2008
Program
Size:
56920 KB
License: Shareware
Platform: WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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