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Remote Helpdesk Software
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HelpDesk VNC V2
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| HelpDesk VNC gives you instant remote connectivity to any Windows based system in seconds. The remote installer automatically installs, configures, launches and connects the remote computer to the support computer even if it is behind a firewall. l |
Company:
Your Tech Solutions LLC
Date
Released: 19-04-2006
Program
Size:
1270 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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Remote Helpdesk
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| Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. |
Company:
GID Software
Date
Released: 02-12-2004
Program
Size:
1268 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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LBE Free Helpdesk
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| Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 01-01-1999
Program
Size:
2331 KB
License: Freeware
Platform: Windows
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Remote Administrator (Radmin)
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| Remote Administrator is the fastest remote control software. You see the remote computer screen displayed either in a window or full screen on your computer monitor. All mouse and keyboard functions are transferred to the remote computer. You can work with the remote computer as if you are sitting in front of it. |
Company:
Famatech Group
Date
Released: 01-09-2001
Program
Size:
1310 KB
License: Shareware
Platform: Windows
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Alchemy Help Desk
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| Alchemy Helpdesk is a software helping IT groups of the small and medium-size companies handle users technical support requests. If a user experiences problems with the hardware or software on his workplace, he/she creates a Request in the helpdesk software and describes the problem in that request. |
Company:
Alchemy Lab
Date
Released: 10-03-2008
Program
Size:
924 KB
License: Freeware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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LBE Web Helpdesk
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| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 24-11-2008
Program
Size:
1927 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Tablet PC Edition 2005,Windows Media Center Edition 2005,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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FastRequest HelpDesk
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| FastRequest HelpDesk - Workorder, Web form & HelpDesk software. Al-in-one. The first Work Order or Helpdesk software to allow the creation of customized Web forms for online service request (Checkbox, Radio Button, Text Box, Drop-down List…). |
Company:
FullData inc.
Date
Released: 05-11-2008
Program
Size:
48019 KB
License: Shareware
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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Cerberus Helpdesk
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| Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. |
Company:
WebGroup Media, LLC
Date
Released: 01-05-2004
Program
Size:
3799 KB
License: Shareware
Platform: WinNT 4.x,WinXP,Windows2000,Linux
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Atelier Web Remote Commander
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| Lets you manage servers and workstations from your local computer. AWRC does not require that you install any software on the remote machine. This turns the software particularly useful for accessing remote machines without any previous preparation. |
Company:
AtelierWeb Software
Date
Released: 22-03-2005
Program
Size:
2008 KB
License: Shareware
Platform: WinNT 4.x,Windows2000,WinXP,Windows2003
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SysMan
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| Full-featured IT helpdesk and facilities management system provides an extensive set of tools - automates tasks such as tracking, reporting inventory, purchase orders, requests, emails. Highly customisable. Call and event escalation and automated response triggering. |
Company:
Coral Sea Software
Date
Released: 31-03-2002
Program
Size:
11668 KB
License: Demo
Platform: Windows
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Remote Administrator
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| Remote Administrator is the fastest remote control software. You can
work with a remote computer as if you were sitting in front of it. Built-in
features include: file transfer, full OS-integrated NT security system
support, Telnet access, etc. |
Company:
Famatech International Corp.
Date
Released: 15-06-2004
Program
Size:
1855 KB
License: Shareware
Platform: Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003
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LabTech NMS
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| Windows Network Management and Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more. |
Company:
LabTech Software LLC
Date
Released: 14-09-2006
Program
Size:
24867 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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statlook 2
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| statlook is a powerful tool for Internet usage monitoring, user activity recording, remote helpdesk, screen capture, application usage tracking and work time control. In-depth reports and statistics enable you to manage staff efficiently. |
Company:
AplusC Systems
Date
Released: 05-09-2006
Program
Size:
63811 KB
License: Demo
Platform: WinNT 4.x ,WinXP,Windows2000,Windows2003
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Radmin Remote Control
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| Radmin is a fast remote admin tool for network management and a solution for remote access of computers via Internet or LAN in multiple modes: remote screen view only, remote file access, full remote computer control, Telnet, text and voice chat. |
Company:
Famatech Corp.
Date
Released: 14-10-2009
Program
Size:
8816 KB
License: Shareware
Platform: WinXP,WinVista,WinVista x64,Win7 x32,Win7 x64,Windows2000,Windows2003,WinServer,Windows Vista Ultimate,Windows Vista Ultimate x64,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64
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EasyTrack
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| EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more. |
Company:
EasyTrack
Date
Released: 01-01-2002
Program
Size:
3700 KB
License: Shareware
Platform: Windows
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+Anyplace-Control+
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| Anyplace Control is fast and secure Remote Control Software that enables you to work on a remote PC as if you were sitting in front of it. You can access the same computer from multiple places and use file transfer, remote shutdown, etc. |
Company:
Anyplace Control Software
Date
Released: 19-02-2007
Program
Size:
1786 KB
License: Shareware
Platform: Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003
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SupportCalls with Outlook
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| An ITIL guided, helpdesk system for team to log, collaborate and analyze support cases in Outlook with Exchange. Auto-process incoming support requests, send automated emails/SMS, web UI for technicians and end-users, KB, SLA, statistics & reporting. |
Company:
AssistMyTeam
Date
Released: 24-09-2009
Program
Size:
28302 KB
License: Shareware
Platform: WinXP,Windows2003,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Ultimate x64
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Instant Housecall
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| Instant Housecall is a fast, easy remote access program that lets you offer remote support through firewalls and NAT routers. You can transfer files, view and control remote computers with ease. |
Company:
Instant Housecall Inc.
Date
Released: 12-06-2009
Program
Size:
1898 KB
License: Freeware
Platform: Win95,Win98,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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Jitbit HelpDesk
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| Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. |
Company:
JitBit Software
Date
Released: 10-01-2009
Program
Size:
542 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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LBE Desktop Helpdesk
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| Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 24-11-2008
Program
Size:
4511 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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NetSupport Manager - PC Remote Control
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| Perform remote support and management on multiple systems simultaneously over a LAN, WAN and the Internet with this PC remote control software.New Features include Linux and Pocket PC support, Monitor Mode,a whiteboard feature and record and replay |
Company:
NetSupport Ltd
Date
Released: 03-01-1998
Program
Size:
10784 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Linux,MS-DOS,Mac OS X,Windows CE,Pocket PC
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Instant Housecall Remote Support
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| View and control remote PCs through firewalls in seconds. Securely access attended and unattended remote PCs without pre-installed software. Reboot into safe mode, auto-reconnect, track session history, Vista/UAC and more. |
Company:
Remote Support
Date
Released: 05-08-2008
Program
Size:
1787 KB
License: Shareware
Platform: Win95,Win98,WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
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SupportMonkey 2002
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| For the majority of computer support desks, a large proportion of the time is spent collecting information about the clients system in order to diagnose the problem. Custom built 'Monkey's will retrieve an entire system configuration from any remote machine and email the report back to you instantly in XML or Text format, dramatically reducing the time you spend tracking problems. |
Company:
Nitro Technologies
Date
Released: 13-05-2002
Program
Size:
358 KB
License: Shareware
Platform: Windows
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Reset Password Management
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| Self Service Reset Password Management is an application which allows end-users to reset their own (Active Directory) passwords. This eliminates the need for a helpdesk and system administrators to service these requests when a user has forgotten his |
Company:
Tools4Ever Germany GmbH
Date
Released: 10-10-2006
Program
Size:
6172 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003
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AssetDB
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| AssetDB is an Asset Database that scans remote PC's, combined with networking and diagnostic tools.
Keeping detailed information on your computers hardware and software, down to the serial number just became easier. |
Company:
Compulsion Software
Date
Released: 29-05-2003
Program
Size:
4616 KB
License: Demo
Platform: WinXP,Windows2000
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Help Desk-99
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| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 10-01-2007
Program
Size:
5089 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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Network Inventory Manager
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| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership. |
Company:
Microforge.net Limited
Date
Released: 15-03-2003
Program
Size:
151 KB
License: Shareware
Platform: Windows
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My Remote Files
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| My Remote Files is the unique personal HTTPS server for remote access to files through web browser. You can easily, securely and quickly login to your computer from any remote PC that has Internet connection, from any web browser. It is very useful not only when you are away from your PC, but when you need to transfer big files or for file exchange purpose. |
Company:
SMRKsoft
Date
Released: 22-09-2006
Program
Size:
1279 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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TaskPool
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| TaskPool is an advanced, powerful and feature rich Task Management system, for communication with customers (Help desk), with partners (outsourcing), and bug tracking (development) |
Company:
DEK Software International
Date
Released: 20-03-2009
Program
Size:
42922 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Business x64
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AAA PC Remote Control Software
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| PC Remote Control Software connects you to a remote computer that you control via mouse and keyboard as if you were sitting in front of it. Do whatever you like on the computer you've accessed. It is a super powerful remote control software and very easy to use. |
Company:
www.remote-control-software.com
Date
Released: 10-06-2002
Program
Size:
1 KB
License: Shareware
Platform: Windows
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Universal
Explorer
Powerful windows explorer file manager and viewer. Making file management a snap.
Disk
Size Manager
Analyses hard disk space and
collects statistics. Clean up and track down disk usage.
Web
Data Extractor
Email marketing software to extract specific contact from target websites, feature rich extraction tool.
ListMotor
Email
List Manager, operates with email stored in simple text files or csv
files. 
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New