Helpdesk Email Management Software
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Cerberus Helpdesk
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| Cerberus Helpdesk is a web based email management software created using PHP and MySQL which gives you the ability for your support staff to submit and update support tickets, create SLA plans for supported clients, Knowledgebase integration and more. Also includes a branded, web-based support portal provides your customers with an easy-to-use self-help tool, online issue tracking & more. |
Company:
WebGroup Media, LLC
Date
Released: 01-05-2004
Program
Size:
3799 KB
License: Shareware
Platform: WinNT 4.x,WinXP,Windows2000,Linux
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LBE Web Helpdesk
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| Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 06-03-2008
Program
Size:
2304 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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SysMan
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| Full-featured IT helpdesk and facilities management system provides an extensive set of tools - automates tasks such as tracking, reporting inventory, purchase orders, requests, emails. Highly customisable. Call and event escalation and automated response triggering. |
Company:
Coral Sea Software
Date
Released: 31-03-2002
Program
Size:
11668 KB
License: Demo
Platform: Windows
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LBE Free Helpdesk
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| Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 01-01-1999
Program
Size:
2331 KB
License: Freeware
Platform: Windows
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Reset Password Management
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| Self Service Reset Password Management is an application which allows end-users to reset their own (Active Directory) passwords. This eliminates the need for a helpdesk and system administrators to service these requests when a user has forgotten his |
Company:
Tools4Ever Germany GmbH
Date
Released: 10-10-2006
Program
Size:
6172 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003
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Jitbit HelpDesk
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| Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. |
Company:
JitBit Software
Date
Released: 24-06-2008
Program
Size:
542 KB
License: Demo
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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LabTech NMS
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| Windows Network Management and Monitoring System. This allows you to manage or monitor workstations from behind firewalls. The system can analyze a workstation, Remote control, Edit Files & registry, Remove Startup entries and much more. |
Company:
LabTech Software LLC
Date
Released: 14-09-2006
Program
Size:
24867 KB
License: Shareware
Platform: Windows2000,WinXP,Windows2003
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Polar Help Desk Free
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| Polar Help Desk Free is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. |
Company:
Polar
Date
Released: 19-02-2007
Program
Size:
9722 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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Polar Help Desk
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| Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. |
Company:
Polar
Date
Released: 20-09-2006
Program
Size:
9444 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003
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HelpDesk VNC V2
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| HelpDesk VNC gives you instant remote connectivity to any Windows based system in seconds. The remote installer automatically installs, configures, launches and connects the remote computer to the support computer even if it is behind a firewall. l |
Company:
Your Tech Solutions LLC
Date
Released: 19-04-2006
Program
Size:
1270 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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EasyTrack
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| EasyTrack is an extremely reasonably priced self- contained helpdesk call- logging system with filtering, ownership, call logging, searching etc. A feature of EasyTrack is its simplicity, everything is on one clear screen. It has the ability to instantly see open calls, calls by analyst or by customer, record inventory against customers, free text searches against queries to see previous solutions and much more. |
Company:
EasyTrack
Date
Released: 01-01-2002
Program
Size:
3700 KB
License: Shareware
Platform: Windows
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Network Inventory Manager
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| Network Inventory Manager is a tool that helps network administrators and help desk staff to more easily manage their networks. Network Inventory Manager 3.0 includes a highly customizable interface, allowing you to manage the equipment and softare on your network, deal with any troubles that arise, track your time, and generate detailed reports including Software Legitimacy and Total Cost of Ownership. |
Company:
Microforge.net Limited
Date
Released: 15-03-2003
Program
Size:
151 KB
License: Shareware
Platform: Windows
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SupportCenter
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| SupportCenter is powerful and easy-to-use Helpdesk and Customer Support software developped for companies that handle big load of email support tickets per day. Very easy to learn and to use, intuitive, and powerful. |
Company:
Quality Unit, s.r.o.
Date
Released: 16-03-2007
Program
Size:
4000 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source
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Npust email list manager
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| Npust email list manager is a high performance list management application that will allow you to manage your email lists faster and easier than ever before. Npust email list manager is freeware for personal use.Commercial use is not authorized without agreement. |
Company:
NPUST SOFTWARE
Date
Released: 26-11-2002
Program
Size:
433 KB
License: Freeware
Platform: Windows
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My-CRM
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| Designed for the small business this level entry CRM software offers contact management,a fully integrated calenda,opportunities,quotations,invoicing with receivables and a project/helpdesk module with time and billing. Works with most currencies |
Company:
Visionbase Software
Date
Released: 14-06-2006
Program
Size:
47864 KB
License: Shareware
Platform: Win98,WinME,Windows2000,WinXP
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LBE Desktop Helpdesk
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| Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 04-05-2008
Program
Size:
5183 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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Boldcenter Operator Client .NET
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| Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. |
Company:
Bravestorm, LLC
Date
Released: 20-10-2004
Program
Size:
3693 KB
License: Freeware
Platform: Win98,WinME,Windows2000,WinXP,Windows2003
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Self-service Password Reset Manager
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| The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware |
Company:
Self-service Password Reset Manager
Date
Released: 26-06-2007
Program
Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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VersaSRS HelpDesk
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| FREE advanced, powerful and feature rich 100% browser based Help Desk. What makes versaSRS HelpDesk stand out from the crowd is its unique desktop application style 'look and feel'. |
Company:
VersaDev
Date
Released: 19-05-2008
Program
Size:
9951 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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Password Reset Manager
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| The product gives end users ability to securely manage their passwords and resolve account lockouts in a self-service fashion without involvement of helpdesk personnel. The product is not shareware, please visit www.netwrix.com to obtain quote. |
Company:
Password Reset Manager
Date
Released: 26-06-2007
Program
Size:
1146 KB
License: Shareware
Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64
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Advanced Email Parser Lite
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| Automate receiving, processing and sending automatic replies to incoming messages. AEP uses custom sets of rules to determine the type of message and what actions should be taken upon receiving it. A certain relief from message management headaches! |
Company:
Tweak Marketing Inc.
Date
Released: 17-10-2003
Program
Size:
4281 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000
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Remote Helpdesk
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| Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. |
Company:
GID Software
Date
Released: 02-12-2004
Program
Size:
1268 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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DataTrack System
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| The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. |
Company:
Magnoware Systems
Date
Released: 23-10-2006
Program
Size:
13024 KB
License: Shareware
Platform: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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Desktop Pinger
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| Test anything that replies on a ping (ICMP). This little stay on top application is a handy tool for the helpdesk verifying that computers and other equipment are connected and online. |
Company:
PJ Applications
Date
Released: 20-10-2006
Program
Size:
266 KB
License: Freeware
Platform: WinXP,Windows2000,Windows2003
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Help Desk-99
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| Easy to use helpdesk software - sensibly priced. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. |
Company:
Leigh Business Enterprises Ltd.
Date
Released: 10-01-2007
Program
Size:
5089 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000
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ViArt Shop Free
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| ViArt Shop Free is a powerful, flexible and easy to use PHP shopping cart system. It includes many advanced features such as a fully featured content management system, a forum, helpdesk support system and integration with Froogle and Paypal. |
Company:
ViArt Limited
Date
Released: 15-10-2006
Program
Size:
3300 KB
License: Freeware
Platform: Win 3.1x,Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003,Unix,Linux,Linux Console,Linux Gnome,Linux GPL,Linux Open Source,MAC 68k,Mac PPC,Mac OS X,Mac Other,BEOS
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Sky Blue Support
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| Sky Blue Support is a fully featured customer relations management application that puts you and your staff in control by providing all the tools required by a busy support centre. The Help Desk Support software is presented in an easy to use, highly configurable tabbed document interface users are able to quickly switch between the various displays provided. |
Company:
Sky Blue Solutions
Date
Released: 01-11-2006
Program
Size:
104879 KB
License: Shareware
Platform: Win98,WinNT 4.x,Windows2000,WinXP,Windows2003
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Email List Manager by Emailsmartz
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| Emailsmartz E-mail List Manager is mailing list management software to collect unsubscribed user email ids, sort mailing lists, merge email lists, and remove duplicate email addresses. It can be used to easily manage newsletter subscriptions |
Company:
Email List Manager by Emailsmartz
Date
Released: 02-07-2003
Program
Size:
5744 KB
License: Shareware
Platform: Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP
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Email Newsletter Software
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| The Newsletter script makes your communication with your customers more productive. Fully featured online and email management system. Main features: personalized emails templates, subscription form, confirmation email, and member management. |
Company:
Pilot Group Ltd
Date
Released: 16-06-2005
Program
Size:
2896 KB
License: Shareware
Platform: Win98,WinXP,Windows2000,Unix,Linux
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Email Director
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| Email Director is an email application to help you stay in touch with your target audience. Email Director allows you to communicate with your clients and customers in a more convenient way and send personalized messages to your customers, subscribers and friends. |
Company:
OMID SOFT
Date
Released: 01-11-2006
Program
Size:
6559 KB
License: Shareware
Platform: Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003
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