The Help Desk Toolkit
	The Help Desk Toolkit offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. Company: Ovitz Taylor Gates  Date Released: 22-05-2006  Program Size: 4385 KB License: Shareware Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows CE,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.0,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac OS X,Mac Other,Unix,Linux,MS-DOS,BEOS
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	QUAD Help Desk
	Many organizations just need a simple, affordable way to enter and update requests for support from internal or external customers. QUAD Help Desk is just that - simple and affordable. The program also includes a simple mini web server to allow customers to request support via browser and allows techncians or CSRs to add, update and search the database with just their web browser. Company: Dennis Baggott and Sons  Date Released: 26-05-2003  Program Size: 4127 KB License: Shareware Platform: Windows
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	CSMD (Computerised Sound Mixing Desk)
	Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. Looks and feels like a real mixing desk. Company: WJPS  Date Released: 06-05-2005  Program Size: 2001 KB License: Demo Platform: Win98,WinME,Windows2000,WinXP
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	Publisher Indexer
	Publisher Indexer is an add-on that enables a Microsoft Publisher user to create: running headings and footings, a table of contents, and an index. Publisher indexer adds special master pages to Publisher documents. The user specifies which textstyles are to appear in page header/footers and the TOC, and which textstyles and/or phrases are to appear in the index. Company: IT Specialists  Date Released: 23-01-2004  Program Size: 362 KB License: Shareware Platform: WinXP
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	AccessAble Help Desk Professional Edition
	A help desk program can be comprehensive without being confusing or difficult to learn. The intuitive interface of AccessAble Help Desk Professional Edition was designed to get support personnel up and running quickly. Dozens of reports are supplemented by a spreadsheet wizard to make getting information out as easy as it was to enter the information. Company: Dennis Baggott and Sons  Date Released: 14-06-2002  Program Size: 11045 KB License: Shareware Platform: Windows
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	Call Centre
	Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, monitor your business performance and much more. Company: T A Computing  Date Released: 11-08-2003  Program Size: 3963 KB License: Shareware Platform: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000,Windows2003,Windows CE
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	Cool Desk
	Cool Desk is a virtual desktop manager. Ever wish to have several screens on your computer? Cool Desk creates up to 9 virtual desktops and allows you to have different windows in each of them. The desktop manager window has a skinnable interface and allows you to switch from one desktop to another with a single mouse click. Company: Shelltoys Inc.  Date Released: 03-01-2003  Program Size: 1045 KB License: Shareware Platform: Windows
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	CSMD
	Allows Playlists to be setup on each side of the desk and mixed together as you would with a real mixing desk. Also allows you to record the output. Desgined to keep costs down. Company: WJPS  Date Released: 06-05-2005  Program Size: 1 KB License: Demo Platform: Win98,WinME,Windows2000,WinXP
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	LBE Free Helpdesk
	Free multi-user helpdesk system - no timeouts, no tricks!!! Absolutely no charge for use. This is an earlier version of our helpdesk system and is completely free to use. Features: Audit Trail, E-mail notifications, Prioritize, Categorize, Flexible Reports. Company: Leigh Business Enterprises Ltd.  Date Released: 01-01-1999  Program Size: 2331 KB License: Freeware Platform: Windows
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	Defect Tracker
	Deliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web.. Company: Pragmatic Software Co., Inc.  Date Released: 08-05-2003  Program Size: 455 KB License: Comercial Platform: Windows,Linux,Mac,Unix,Os2
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	Macros
	Macros - Help Desk Reply Automation and Macro Software. Macros allows you to store your commonly typed information and recall it instantly using hotkeys. (EG. F1, F2 etc...) it is the ultimate time saving tool for your help desk support staff, ideal for any help desk application. The time saved by your support staff can reduce help desk costs and save you thousands of dollars and free them up to do other tasks. Company: Information Packaging  Date Released: 22-09-2006  Program Size: 975 KB License: Shareware Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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	Help Desk for IIS
	Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. Company: MIS Utilities  Date Released: 02-08-2006  Program Size: 4208 KB License: Shareware Platform: WinXP,WinNT 4.x,Windows2000,Windows2003
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	Problem Solved
	Problem Solved! 4.6 is an easy to use help desk program with both a Windows and web interface for recording, updating and reporting on problems and their solutions. It also allows for quick updating of PC, software and peripherals inventory. Company: Dennis Baggott and Sons  Date Released: 28-12-2004  Program Size: 6152 KB License: Shareware Platform: Win98,Windows2000,WinXP
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	VI Service Desk
	VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. Company: Velocity Integrations Software, Inc.  Date Released: 05-02-2004  Program Size: 3743 KB License: Shareware Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,Mac OS X,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 4.0,Palm OS 5.0,Palm OS 6.0,Pocket PC,Windows Mobile 2003,RIM
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	Shut Up And Reboot
	Shut Up And Reboot! is an affordable, easy to use, multi-user ready help desk program. This new version has a totally redesigned interface and includes several integrated charts and graphs. Query and Report Wizards make it easy to analyze data. Company: Dennis Baggott and Sons  Date Released: 11-12-2005  Program Size: 9972 KB License: Shareware Platform: Win95,Win98,WinNT 4.x,Windows2000
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	Software Planner
	Software Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Company: Pragmatic Software Co., Inc.  Date Released: 08-05-2003  Program Size: 475 KB License: Comercial Platform: Windows,Linux,Mac,Unix,Os2
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	Instant Knowledge Base
	Instant Knowledge Base is a new, powerful help-desk database program that allows you to enter, and maintain, your own custom knowledge base articles and to-do lists. Perfect for Help-Desk applications and perfect for anyone who wants to track info. Company: PC Experts  Date Released: 16-03-2008  Program Size: 56920 KB License: Shareware Platform: WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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	PerfectDesk ScreenSaver
	PerfectDesk 7.0 is a state of the art and technology screensaver that uses your computer power to show photos on your virtual 3D desk. This is the next generation of screensavers. Company: TrioSoftware  Date Released: 18-03-2006  Program Size: 4282 KB License: Shareware Platform: Win98,WinME,Windows2000,WinXP,Windows2003
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	GenSaver
	GenSaver allows your PC to collect messages for you whilst you are away from your desk. The type of messages you would normally find stuck to your monitor on small pieces of sticky paper - easily mislaid with unintelligible handwriting!Visitors to your desk can leave messages which appear on your screen as virtual sticky notes. Company: Gensortium  Date Released: 08-01-2003  Program Size: 304 KB License: Shareware Platform: Windows
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	Desk Doctor Single User
	Desk Doctor detects, prevents and rehabilitates RSI at your desk. First the program takes you through on-screen medical tests. Then Desk Doctor uses its built-in reasoning to compile the optimum video-guided exercise program to keep you healthy Company: Einspine Ltd  Date Released: 15-01-2006  Program Size: 182272 KB License: Shareware Platform: Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003
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	Jitbit HelpDesk
	Jitbit Help-Desk - customer support and knowledge-base software based on ASP.NET. Jitbit HelpDesk is a web based help desk software ("trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere via Web. Company: JitBit Software  Date Released: 24-06-2008  Program Size: 542 KB License: Demo Platform: WinXP,Windows2000,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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	Mouse Tracks 2007
	Mouse Tracks is HelpDesk & PC Inventory Software. It keeps track of PC's and related peripherals, software licensing, documentation, purchase orders and help desk tickets. Company: Gritware, LLC  Date Released: 15-02-2008  Program Size: 18471 KB License: Shareware Platform: Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Enterprise x64,Windows Vista Ultimate x64
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	Desk Drop Jr
	fast paced arcade game where the objective is to match up three similar tiles by moving and rotating them vertically as they drop from the top of the game board. Company: Free Web Games  Date Released: 10-01-2005  Program Size: 560 KB License: Freeware Platform: Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003
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	Help Desk Assistant - Enterprise IM
	Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Help Desk Assistant is a feature rich live help system that allows visitors to your site to chat with sales and support staff in real time. Company: Akeni  Date Released: 07-07-2005  Program Size: 10839 KB License: Demo Platform: Windows2000,WinXP,Windows2003,Linux
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	Inventory Manager Lite
	Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Company: Microforge.net Limited  Date Released: 20-04-2001  Program Size: 15081 KB License: Freeware Platform: Windows
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	Asset Navigator
	Asset Navigator is an integrated Network Asset Management, Inventory and Help Desk suite that delivers a complete automated deployment of network audit. It brings a comprehensive hardware and software inventory, software license compliance, software recognition, tracking of contracts and purchase orders, and help desk support. Company: Alloy Software Inc.  Date Released: 02-04-2003  Program Size: 11434 KB License: Shareware Platform: Windows
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	HelpDesk CDCorporate
	CDCorporate is a multi-user help desk solution. One of the four CentreDesk HelpDesk applications, that are affordable and easy to use. Fast, easy help desk call logging, easy help desk call tracking, with the full history of all actions taken. Company: Merging Technologies  Date Released: 30-06-2007  Program Size: 5818 KB License: Shareware Platform: Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003
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	Computer Admin Pro
	Powerful and easy-to-use asset management and help desk tracking software. Consolidate your computer hardware and software information: computer name, OS, peripherals, serial and asset id numbers. Search by virtually any critera.. Company: CG Software  Date Released: 23-05-2003  Program Size: 6385 KB License: Shareware Platform: Windows
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	SRM Help Desk 2005
	A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query and report on data. Web interface included. Company: Dennis Baggott and Sons  Date Released: 06-09-2005  Program Size: 9777 KB License: Shareware Platform: Win98,Windows2000,WinXP
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	AccessAble Help Desk Pro Edition
	An affordable, network ready, browser enabled help desk program that let's you quickly record and update support requests as well as computer, software and peripheral inventory information via Windows/Web or both. This version includes many changes. Company: Dennis Baggott and Sons  Date Released: 31-12-2004  Program Size: 26935 KB License: Shareware Platform: Windows2000,WinXP
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