Help Desk Assistant - Enterprise IM  Total Downloads: | Hits:  | Rating:

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.

Company: Akeni Title: Help Desk Assistant - Enterprise IM License: Demo Price: 799 Version: 1 Program Size: 10839 KB Operating System: Windows2000,WinXP,Windows2003,Linux Date Released:   07-07-2005 Program Homepage  Download Help Desk Assistant - Enterprise IM

Help Desk Assistant - Enterprise IM Similar Software:

live help, live support, help desk, enterprise im, corporate im, business im, live sales, instant messaging, web chat, chat, conference, notification, email, server, network, akeni

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